Liidimedia

Privacy Notice
(Processing of personal data of Bonusmentor’s customers and marketing-related data processing)

1. General Information on Data Protection

This Privacy Notice describes how Bonusmentor (“we”) process personal data of our website visitors and potential customers. Our website (Bonusmentor) may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of such external sites. We recommend that you read each third-party website’s own privacy policy if you navigate to them via our links.

Below, you will find the key information about what types of data we may collect, why we collect them, and how you can exercise control over the processing of your personal data.

We are a comparison website that helps users compare different services. To gain a better understanding of how our website is used and to improve our service, we utilize the Google Analytics tool, which collects anonymized information about site visitors (e.g., page views, time of visits, technical device information). You can find more details about cookies and analytics later in this Privacy Notice, as well as in our cookie policy.

2. Who Processes Your Personal Data?

Your personal data is processed by:

Bonusmentor (website)

When you use the services and forms provided by Bonusmentor, we process your data in accordance with data protection legislation.

3. Inquiries Regarding Data Protection

If you have any questions about how we process your personal data or if you wish to exercise your data protection rights (see section 9), please contact:

Customer Support
Email: contact@bonusmentor.com

4. Which Personal Data Do We Process?

We process personal data that we need for customer relationship management and marketing. This may include:

Basic Information

  • First and last name
  • Contact details (email address, postal address, phone number)
  • Age
  • Gender
  • Language

Information Related to the Customer Relationship

  • Start date of the customer relationship
  • Your subscription or sign-up details for services
  • Complaints, feedback, and other customer communication
  • Marketing measures targeted at you and any information provided in connection with their use
  • Data on the use of electronic services and content (e.g., IP address, browser type, and version, as well as cookie data). More information on cookies can be found in our cookie policy.

Google Analytics Data

  • Anonymized data on your use of our website (e.g., page views, time of visits, technical device information)
  • These insights help us understand when, how, and on which devices the site is used, so we can improve the user experience and our content.

5. For What Purposes Do We Process Your Personal Data?

  1. Customer Relationship Management:
    • Keeping records up to date and conducting regular reviews
    • Sharing the necessary data with partners in accordance with our agreements
    • Customer communication and notifications
    • Conducting customer surveys (e.g., customer satisfaction surveys)
  2. Marketing and Communication:
    • Direct marketing and its implementation
    • Targeted marketing (e.g., newsletters)
    • Providing you with content that is as relevant and interesting as possible
  3. Business Development:
    • Planning services and content
    • Continuous improvement of processes and our website
    • Utilizing analytics (incl. Google Analytics) to understand how our services are used

6. On What Basis Do We Process Your Data?

  • Contract and Service Provision:
    When you request a service from us, we process your personal data in order to provide the service and fulfill the contract.
  • Legitimate Interest:
    An existing or potential customer relationship gives us a legitimate interest to process your data for maintaining the customer relationship and performing basic marketing activities.
  • Consent:
    We also process your data for marketing purposes (such as sending newsletters) based on your consent. You can withdraw your consent at any time by sending us an email.
  • Legal Obligations:
    In certain situations, we have a statutory obligation to process and store certain information, for instance to comply with accounting legislation.

7. To Whom Do We Disclose Your Personal Data?

  • Other Third Parties:
    We do not regularly disclose your data to other third parties. Any additional disclosures will only be made if required or permitted by law.
  • Subcontractors and Service Providers:
    We use multiple external service providers who process personal data on our behalf, including:
    • IT system providers
    • Internet service providers
    • Storage service providers
    • Communication and analytics service providers

All service providers we work with are committed to complying with the applicable data protection regulations.

8. Do We Transfer Your Data Outside the EU/EEA?

As a rule, we do not transfer your personal data outside the European Union (EU) or the European Economic Area (EEA). If a transfer outside the EU/EEA is necessary at some point, we will ensure that such a transfer is carried out in compliance with data protection law (e.g., using the European Commission’s Standard Contractual Clauses).

9. How Long Do We Keep Your Personal Data?

We keep your data only for as long as it is necessary to fulfill the purposes described in this Privacy Notice or to comply with our legal obligations. The retention period may vary, for example, depending on whether you have an ongoing customer relationship with us.

  • Accounting Records:
    We retain accounting records, which may include personal data, for six years from the end of the financial year in which the accounting period ended.

When there is no longer a legal or business need to retain your data, it will be securely destroyed.

10. What Rights Do You Have?

You can exercise the rights listed below by contacting us via email.

9.1 Right to Access Your Data

You have the right to obtain confirmation of whether we are processing your personal data and to request a copy of the data we hold about you.

9.2 Right to Rectification

If you find any inaccuracies or errors in your personal data, you have the right to request that we correct them.

9.3 Right to Erasure

You can request that we delete your personal data, for example if the data is no longer needed for the purpose it was collected, or if you withdraw your consent and there is no other legal basis for processing.

9.4 Right to Restrict Processing

In certain situations, you can ask us to restrict the processing of your data— for example if you dispute the accuracy of your data.

9.5 Right to Data Portability

If processing is based on your consent or is necessary for the performance of a contract, and the processing is automated, you have the right to receive the personal data you provided to us in a machine-readable format so you can transfer it to another controller.

9.6 Right to Object to Processing

You have the right to object to the processing of your personal data on grounds relating to your particular situation. In addition, you can always opt out of direct marketing. You can unsubscribe from electronic direct marketing (such as newsletters) by clicking the “unsubscribe” link at the bottom of such a marketing message.

Right to File a Complaint with the Supervisory Authority
If you believe your data protection rights have been violated, you have the right to file a complaint with the data protection authority.

11. Where Do We Obtain Your Personal Data?

We primarily collect your data from you when you use the Bonusmentor website, fill out an online form, or participate in our marketing campaigns. If you provide your data with your consent, we may receive information about your age, postal code, or gender.

12. Third-Party Links on Our Website

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you carefully review their respective privacy notices if you decide to visit any such sites from our website.

13. How Do We Ensure Data Security?

  • Technical Safeguards:
    Electronically processed data is protected by firewalls, passwords, and other widely accepted data security measures.
  • Physical Safeguards:
    Any manual records are stored in locked premises to which no unauthorized persons have access.
  • Restricted Staff Access:
    Only our employees and subcontractors who need the data in order to perform their duties have access to your personal data.

14. Cookies

Cookies are small text files stored on your device when you browse our website. They help us target advertising, remember your selections on the site, and collect visitor analytics (such as visitor counts and browsing behavior). Thanks to cookies, we can provide you with a smoother user experience, for instance by remembering your language selection or login details. If you wish, you can delete cookies or block their use in your browser settings, but this may limit some features of our website.

Updated: January 14. 2025

Bonusmentor

If you have any questions or would like to discuss your privacy, feel free to contact us. We are here to ensure that your data is always processed carefully and in accordance with the law.